Privacy Policy
1. Who We Are
Effective Date: May 28, 2026
Hope on Board Physical Therapy is a physical therapy practice providing compassionate, personalized care and rehabilitation support for individuals seeking
to improve movement, function, performance, and overall well-being.
Our website is built on Wix Studio and hosted securely on Wix’s servers.
Contact Person: Sharon Tatum
📧 hopeonboardphysicaltherapy@gmail.com
2. What Data We Collect
We may collect and process the following types of personal information when you interact with our website or contact us:
- Personal details: your name, email address, phone number, and any information you voluntarily share through our contact or inquiry forms.
- Inquiry information: introductory messages, appointment questions, service-related questions, or general information you choose to provide when reaching out to Hope on Board Physical Therapy.
- Usage data: browser type, device type, IP address, and general website analytics collected through cookies and analytics tools.
- Social and embedded data: information related to interactions with embedded content, videos, maps, forms, or social media links featured on our website.
3. How We Use Your Information
Your information allows us to provide a clear, supportive, and seamless experience. We may use it to:
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Respond to inquiries or appointment requests
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Communicate regarding services, scheduling, or general questions
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Provide information about Hope OnBoard Physical Therapy
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Improve website performance and user experience
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Share updates or service-related information if you voluntarily opt in
We do not sell or share your personal information with third parties for marketing purposes.
4. Health Information Notice
Please do not submit sensitive medical information, detailed health history, or urgent medical concerns through the website contact form or general email.
Information submitted through this website may not be appropriate for urgent or emergency communication. If you are experiencing a medical emergency, please call 911 or seek immediate medical attention.
5. Legal Basis for Processing
We collect and use your data under the following lawful bases:
- Consent: when you voluntarily provide your information through forms, email, or other communication channels.
- Contractual necessity: to communicate regarding requested services, appointment scheduling, or service-related questions.
- Legitimate interest: to maintain, improve, and secure our website and overall user experience.
6. Data Storage & Security
Your personal information is securely stored through Wix’s infrastructure and protected using SSL encryption. Access to personal information is limited to authorized personnel only.
While we take reasonable precautions to safeguard your information, no online platform can guarantee complete security. In the unlikely event of a security breach, appropriate actions and notifications will be made in accordance with applicable privacy laws.
7. Cookies
Our website uses cookies to enhance your browsing experience and better understand how visitors interact with our content.
You may manage or disable cookies through your browser settings or through any cookie banner presented on the site.
8. Your Rights
You have the right to:
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Request access to the personal information we hold about you
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Request correction or deletion of your information
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Withdraw consent for communications at any time
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Submit a privacy-related concern if you believe your information has been misused
To exercise any of these rights, please contact us at:
9. Third-Party Tools & Integrations
We may use trusted third-party platforms such as Wix, Google Analytics, scheduling systems, embedded forms, maps, video platforms, and payment processing providers to support website functionality and communication.
Each third-party platform maintains its own privacy and security practices, and we encourage you to review their respective policies where applicable.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, technologies, or legal obligations. Any updated version will be posted on this page along with a revised effective date.
Contact Us
For any questions, feedback, or concerns regarding this Privacy Policy, please contact:
Contact Person: Sharon Tatum
📧 hopeonboardphysicaltherapy@gmail.com